Introduction :

The Garbage Feedback Management System is a platform designed to compile, organize, and act upon user comments on waste management and garbage collecting rules, the Garbage Feedback Management System is a Two basic models: User and Feeds

which cooperate to increase service efficiency and responsibility define the system.

Key Features:

• User Model:
  • Manages user registration, authentication, and role-based identification to permit users (e.g., residents, waste management staff) contribute comments or supervise actions depending on their roles.
• Feeds Model:
  • Ensuring openness and traceability, gathers and records comments entries including particulars on the problem description, location, date, and resolution status.
• User Management
  • Safe user login and registration
  • Role-based access of residents' and waste management employees
  • Change of user data: profile management
• Feedback Submission
  • Easy submission of garbage-related complaints with detailed descriptions.
  • Integration of location data to pinpoint the exact problem area.
• Feedback Tracking
  • Real-time status updates on submitted feedback (e.g., pending, in-progress, resolved).
• Eco-Friendly Awareness
  • Platform for educating users about proper waste disposal and recycling practices.

Tools Used :

Testing Tools Used :

Library:

• bcryptjs
• connect-mongo
• body-parser
• cors
• dotenv
• express
• express-session
• express-validator
• jsonwebtoken
• mongoose
• nodemon
• validator

Use Cases :

• Feedback Submission by Users
  • Residents that is, consumers can document issues such illegal dumping, missing pickup, or overflowing garbage cans.
• Tracking Feedback Status
  • Users would view their turned in remarks from appreciation to corrections.
• Role-Based Access
  • Managers oversee all operations and run the system; waste management personnel discovers and correct issues.
• Issue Resolution
  • Once the problem has been satisfactorially addressed, waste management teams can adjust the resolution status, forward comments to pertinent staff members, and close the item.
• Location-Based Reporting
  • Report grounded on location Feedback data lets service providers exactly locate and resolve issues.
• Notifications and Alerts
  • Users receive alerts about changes in the feedback status, that is, either acknowledged, in-progress, fixed.
• Data Analysis and Reporting
  • Policies on waste management, complaint trends, issue areas, and self-help strategies should be checked by managers.
• Eco-Friendly Engagement
  • Users could acquire instructions on ecologically acceptable disposal techniques as well as on project policies.

‍