Introduction :

A Business Management System (BMS) is a full system meant to streamline basic business activities by automating them. It ensures that consumer information, preferences, and interactions are documented for better service delivery, therefore enabling efficient management of them. Under tracking availability, price, and classification the system organizes product inventories. It allows role-based access as well as safe processing of administrative and personnel data, therefore enabling user management. The BMS also handles resolutions, schedules, and service requests, thereby regulating maintenance operations. Perfect entry management provides correct recording and monitoring of data, processes, and transactions, therefore supporting enhanced corporate performance and decision-making.

Key Features:

• Customer Management: Track consumer tastes, knowledge, and interactions to improve the quality of services and strengthen strong relationships.
• Product Management: From all angles, good management of items catalogues, inventory levels, pricing, and updates guarantees perfect operations..
• User Management: Closely review user rights and permissions to enable workforce organization and better job-based access.
• Service Management: Using service requests, scheduling, and problem corrective action will help one to be more operational efficient and satisfy customers.
• Data Entry & Tracking: data especially to improve analytics and decision-making.

Tools Used:

Testing Tools Used:

Library:

• bcryptjs
• connect-mongo
• body-parser
• cors
• dotenv
• express
• express-session
• express-validator
• jsonwebtoken
• mongoose
• nodemon
• validator

Modules and Components:

Modules:

1. Customer Management :
   • The module on client management features several databases and tools.
2. Product Management :
   • Under Module in Manufacturing Product Management Policies
3. User Management:
   • user registration and profiles, activity tracking, authorization and authentication taken collectively give Module of User Management control
4. Service Management:
   • customer segmentation; inventory control; product classification; product analysis.Apart from the demand for services, the Service Management Module covers job distribution and scheduling.
5. Entry Management :
   • Monitoring development; comments on finished products and services,Recording; notes of transaction; instruments of reporting; data validation: module on entrance control:
6. Reporting & Analytics:
   • Real-time dashboard building
   • Exportable records; performance indicators
   • Forecasts built on predictive analysis
7. Integration :
   • Support of APIs, CRM, ERP, and other systems' integration

Components:

• **Database Layer:**Center storage for consumers, goods, users, and service data.
• **API Layer:**Helping backend and integration communication .
• **Authentication Component:**Component of authentication defined by safe login and user access control definition.

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